Job Description
Join TechNova Solutions as an IT Support Trainee and launch your career in technology! We're urgently seeking motivated individuals in Newark, NJ to provide hands-on technical support while receiving comprehensive training. This full-time position offers mentorship, competitive benefits, and growth opportunities within a dynamic IT environment. Perfect for recent graduates or career changers passionate about technology. Apply today to start your journey!
Responsibilities
- Install, configure, and troubleshoot hardware/software systems
- Provide Tier 1 support for users via phone, email, and chat
- Document incidents, resolutions, and standard procedures
- Collaborate with senior technicians on complex issues
- Participate in ongoing technical training and certification programs
- Maintain inventory of IT assets and equipment
- Support network infrastructure and security protocols
Qualifications
- High school diploma or equivalent (degree preferred)
- Basic knowledge of Windows/macOS/Linux operating systems
- Familiarity with networking concepts (TCP/IP, DNS, DHCP)
- Strong problem-solving and communication skills
- Ability to work independently and as part of a team
- CompTIA A+ certification or equivalent experience (preferred)
- Valid driver's license and reliable transportation