Job Description
Start your IT career tomorrow with Pacific Tech Solutions! We're seeking motivated IT Support Trainees in Honolulu to join our dynamic team. This entry-level position offers hands-on training in network administration, system troubleshooting, and cybersecurity fundamentals. Work alongside industry experts while earning competitive benefits including health insurance and professional development stipends. Perfect for recent graduates or career changers ready to launch into Hawaii's growing tech sector.
Responsibilities
- Provide tier-1 technical support for hardware/software issues
- Assist with network setup and maintenance tasks
- Document incident tickets and system configurations
- Participate in cybersecurity awareness training
- Support cloud infrastructure management activities
- Collaborate with senior engineers on complex projects
- Conduct routine system audits and updates
Qualifications
- High school diploma or equivalent required
- Basic understanding of Windows/Linux operating systems
- Excellent problem-solving and communication skills
- Ability to lift 25lbs and work flexible hours
- CompTIA A+ certification preferred (not required)
- Valid Hawaii driver's license
- Pass background check and drug screening
- Strong willingness to learn new technologies