Job Description
Are you ready to kickstart your IT career in Anchorage's thriving tech scene? Alaska Tech Solutions is seeking motivated IT Support Trainees to join our dynamic team. No prior experience required – we provide comprehensive training and mentorship to transform your passion into expertise. Join us in delivering cutting-edge IT solutions to Alaska's businesses while enjoying competitive compensation and growth opportunities.
Responsibilities
- Provide first-level technical support for hardware, software, and network issues
- Install, configure, and troubleshoot Windows/macOS systems
- Assist with cybersecurity protocols and data protection measures
- Document technical issues and resolutions using ITSM tools
- Collaborate with senior engineers on complex infrastructure projects
- Participate in ongoing training to master new technologies
Qualifications
- High school diploma or equivalent; college degree preferred
- Basic understanding of computer hardware and networking concepts
- Strong problem-solving and customer service aptitude
- Ability to learn technical concepts quickly
- Valid driver's license and reliable transportation
- Pass background check and drug screening