Job Description
Are you passionate about technology and ready to launch your career in IT? TechSolutions Inc. is seeking motivated IT Support Trainees to join our dynamic team in Bakersfield, CA. This full-time position offers comprehensive training and hands-on experience in enterprise-level IT support. You'll work alongside senior technicians to resolve technical issues, maintain network infrastructure, and deliver exceptional user support. We provide a structured development program with mentorship opportunities to accelerate your professional growth. Join us to build a solid foundation in IT operations while contributing to a company that values innovation and employee development.
Responsibilities
- Diagnose and resolve hardware/software issues across desktop/laptop systems
- Install, configure, and maintain network equipment and peripherals
- Provide Tier 1 user support via ticket system and phone channels
- Assist with system backups, security patches, and software deployments
- Document technical procedures and maintain asset inventory
- Collaborate with cross-functional teams on IT projects
- Participate in continuous training to develop technical expertise
Qualifications
- High school diploma or equivalent; relevant certifications (CompTIA A+, Network+) preferred
- Basic knowledge of Windows/macOS operating systems
- Familiarity with networking concepts (TCP/IP, DNS, DHCP)
- Strong problem-solving and customer service skills
- Ability to work independently and in team environments
- Valid California driver's license for occasional site visits
- Excellent verbal/written communication abilities