Job Description
Launch your IT career with TechAdvance Solutions! We're seeking motivated IT Support Trainees to join our dynamic Atlanta team and start tomorrow. This accelerated program combines hands-on experience with structured training to transform you into a confident IT professional. Work with cutting-edge technology while supporting Fortune 500 clients in a collaborative, growth-oriented environment. No prior experience required – just your passion for technology and eagerness to learn!
Responsibilities
- Provide first-level technical support for hardware, software, and network issues
- Install, configure, and troubleshoot desktop/laptop systems
- Assist with user account management and access control
- Document technical issues and resolutions in ticketing systems
- Collaborate with senior engineers on complex troubleshooting
- Participate in cybersecurity awareness initiatives
- Support office infrastructure including printers and AV systems
Qualifications
- High school diploma or equivalent (A+/Network+ certification preferred)
- Basic knowledge of Windows/macOS operating systems
- Strong problem-solving and communication skills
- Ability to work flexible hours including occasional weekends
- Valid driver's license and reliable transportation
- Passion for continuous learning in technology
- Customer service experience highly valued
- Ability to lift 30lbs for equipment handling