Job Description
Join our dynamic IT team as an IT Support Trainee and kickstart your career in technology! TechSolutions Inc. is seeking motivated individuals with a passion for problem-solving to provide essential technical support to our clients. This immediate hire position offers comprehensive training and hands-on experience in network administration, system troubleshooting, and user support. If you're eager to grow in a fast-paced environment and build foundational IT skills, apply today and become part of our innovative team!
Responsibilities
- Provide desktop and hardware support for end-users, including setup, maintenance, and troubleshooting
- Assist with network configuration, security protocols, and system backups
- Document technical issues and resolutions using ticketing systems
- Collaborate with senior technicians to resolve complex IT problems
- Install, configure, and update software applications and operating systems
- Train users on technology best practices and security procedures
Qualifications
- High school diploma or equivalent; college degree in IT preferred
- Basic knowledge of Windows/macOS operating systems and networking concepts
- Strong troubleshooting skills with hardware and software issues
- Excellent communication and customer service abilities
- Ability to work independently and as part of a team
- CompTIA A+ certification or equivalent experience a plus
- Valid driver's license and reliable transportation