Job Description
Join TechSolutions Orlando as an IT Support Trainee and launch your career in technology! We're seeking passionate individuals eager to grow in a dynamic environment. This comprehensive training program combines hands-on experience with mentorship from industry experts. As a trainee, you'll gain invaluable skills in network administration, cybersecurity basics, and system troubleshooting. Our Orlando team offers competitive compensation, a $5,000 sign-on bonus, and opportunities for rapid advancement into full-time IT roles. Apply today to become part of our innovative tech community!
Responsibilities
- Provide first-level technical support for hardware, software, and network issues
- Assist in setting up and maintaining office computer systems
- Document IT procedures and create knowledge base articles
- Collaborate with senior technicians on complex troubleshooting
- Participate in cybersecurity awareness training and protocols
- Support user account management and access control
- Learn and implement cloud-based solutions
- Conduct regular system maintenance and updates
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic understanding of computer hardware and software
- Strong problem-solving and analytical skills
- Excellent written and verbal communication abilities
- Ability to work independently and in team environments
- Customer service mindset with patience and empathy
- CompTIA A+ certification (or willingness to obtain)
- Valid driver's license and reliable transportation