Job Description
Launch your IT career with our comprehensive paid training program! TechSolutions Pro is seeking motivated IT Support Trainees in Chandler, AZ. No prior experience required – we provide hands-on training in network administration, system troubleshooting, and cybersecurity fundamentals. Join our innovative team and gain industry-recognized certifications while earning a competitive salary. Our 6-month development program combines classroom learning with real-world experience, ensuring you job-ready for high-demand IT roles.
Responsibilities
- Complete structured paid training in hardware/software troubleshooting, network protocols, and security best practices
- Provide Tier 1 technical support to internal and external clients via phone, email, and remote access
- Document incident resolutions and maintain accurate service desk records
- Collaborate with senior engineers on complex system deployments and upgrades
- Adhere to ITIL frameworks and company security policies
- Participate in cross-functional projects to optimize IT infrastructure
Qualifications
- High school diploma or equivalent; A+/Network+ certification preferred
- Basic understanding of Windows/Linux operating systems
- Strong problem-solving and analytical skills
- Excellent written/verbal communication abilities
- Ability to work independently and in team environments
- Eagerness to learn and adapt to new technologies
- Valid driver's license for occasional on-site support