Job Description
Join our cutting-edge IT team in El Paso and become the backbone of our digital infrastructure! We're urgently seeking a highly motivated IT Support Specialist to provide exceptional technical assistance to our growing client base. This is your chance to make an immediate impact in a fast-paced environment while advancing your career with industry-leading technologies. We offer comprehensive benefits, flexible scheduling, and a collaborative culture that values innovation and growth.
Responsibilities
- Diagnose and resolve hardware/software issues across Windows/macOS environments
- Provide remote and on-site technical support for 150+ employees
- Manage Active Directory, Office 365, and cloud infrastructure
- Implement security protocols and conduct system audits
- Document technical procedures and maintain knowledge base
- Train users on new technologies and best practices
Qualifications
- 3+ years of hands-on IT support experience
- CompTIA A+/Network+ certification required
- Proficiency in Microsoft Azure and cloud services
- Strong troubleshooting skills with network printers and VoIP systems
- Excellent written and verbal communication abilities
- Ability to work flexible hours including occasional weekends
- Bachelor's degree in Computer Science preferred