Job Description
Join our dynamic team as an IT Support Specialist in Oklahoma City! We're urgently seeking a tech-savvy professional to deliver exceptional IT infrastructure support and ensure seamless operations for our growing organization. This is a high-impact role where you'll become the backbone of our technical environment, troubleshooting complex issues and optimizing systems for peak performance. If you're passionate about technology and thrive in fast-paced environments, apply today and accelerate your career with us!
Responsibilities
- Provide Tier 2-3 technical support for hardware, software, and network infrastructure
- Manage Active Directory, Windows Servers, and cloud-based systems (Azure/O365)
- Deploy and maintain security protocols to protect organizational data
- Collaborate with cross-functional teams to resolve escalated technical issues
- Document IT processes, procedures, and knowledge base articles
- Monitor system health and proactively address potential vulnerabilities
- Train employees on technology best practices and security protocols
Qualifications
- 3+ years of hands-on IT support experience in Windows environments
- CompTIA A+, Network+, or Security+ certification required
- Proficiency in Active Directory, DNS, DHCP, and VPN technologies
- Strong experience with Microsoft 365 and Azure administration
- Excellent troubleshooting skills for both hardware and software issues
- Ability to work independently and manage multiple priorities
- Valid Oklahoma driver's license and reliable transportation
- Experience with ITIL or ITSM methodologies preferred