Job Description
Are you ready to launch a lucrative career in Information Technology? Apex Tech Systems is seeking a dedicated IT Support Trainee to join our dynamic team in Chula Vista, CA. We provide a premium training program designed to fast-track your career in a high-demand field.
As a trainee, you will work alongside senior engineers to gain hands-on experience in troubleshooting, network administration, and system security. We reward ambition and offer a competitive salary structure that reflects the high value we place on our team members.
Responsibilities
- Provide Tier 1 and Tier 2 technical support to internal employees via phone, email, and remote access tools.
- Troubleshoot hardware and software issues, including workstations, printers, and peripherals.
- Assist in the deployment, configuration, and maintenance of network infrastructure.
- Document all technical issues and resolutions in the ticketing system.
- Conduct routine system updates and security patching.
- Collaborate with the IT team to improve system efficiency and user experience.
Qualifications
- Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).
- Strong passion for technology and a desire to learn new systems quickly.
- Familiarity with Windows and macOS operating systems.
- Basic understanding of networking concepts (TCP/IP, DNS, DHCP).
- Excellent written and verbal communication skills.
- Ability to work independently and as part of a collaborative team.