Job Description
Join our dynamic team as an IT Support Trainee in Saint Paul, MN! We're offering a rare opportunity to launch your tech career with weekly pay, comprehensive training, and mentorship from industry experts. Perfect for recent graduates or career changers eager to build foundational IT skills in a supportive environment. Enjoy competitive compensation, flexible scheduling options, and clear career progression paths. Our modern downtown office offers collaborative workspaces and cutting-edge technology. Apply today and start earning weekly while building your future in tech!
Responsibilities
- Provide Tier 1 technical support for hardware/software issues
- Install, configure, and maintain desktop/laptop systems
- Assist with network troubleshooting and security protocols
- Create and maintain documentation for IT processes
- Collaborate with senior technicians on complex issues
- Participate in ongoing training and certification programs
- Support end-users via phone, email, and remote assistance
- Contribute to system upgrades and maintenance projects
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic knowledge of Windows/macOS operating systems
- Strong problem-solving and communication skills
- Ability to work independently and in teams
- Customer service mindset with patience and empathy
- Willingness to learn new technologies and systems
- Reliable transportation to downtown Saint Paul office
- Valid driver's license and clean driving record