Job Description
Launch your IT career with weekly pay and hands-on training in Philadelphia! TechSolutions Inc. seeks motivated IT Support Trainees to join our dynamic team. No experience required—just a passion for technology and a drive to learn. Enjoy competitive pay, comprehensive benefits, and a clear path to becoming a certified IT professional. Work in a collaborative environment with mentorship from industry experts. Apply today and start your journey toward a rewarding tech career!
Responsibilities
- Provide first-level technical support for hardware/software issues via phone, email, and in-person
- Assist with network troubleshooting, system updates, and security protocols
- Document tickets and maintain accurate IT asset inventory
- Collaborate with senior engineers on complex problem resolution
- Participate in training sessions for certifications (CompTIA A+, Network+)
- Support end-users during system transitions and implementations
Qualifications
- High school diploma or equivalent; college coursework in IT preferred
- Basic knowledge of Windows OS, networking concepts, and hardware components
- Strong problem-solving and communication skills
- Ability to work in a fast-paced environment with minimal supervision
- Valid driver's license and reliable transportation
- Pass background check and drug screening
- Willingness to pursue industry certifications within 6 months