Job Description
Join Our Dynamic Team in Sacramento!
Are you passionate about technology and eager to launch your IT career? TechSolutions Inc. is urgently seeking motivated IT Support Trainees to join our award-winning team in Sacramento, CA. As a trainee, you'll receive hands-on training in cutting-edge systems while contributing to our mission of delivering exceptional IT solutions. This is your chance to grow professionally in a supportive environment with full benefits and career advancement opportunities.
Why Work With Us?
• Industry-leading mentorship program
• Comprehensive certification support
• Collaborative team culture
• Competitive salary + performance bonuses
• Flexible work arrangements after training
Apply Today! We're reviewing candidates immediately. Don't miss this urgent opportunity to transform your passion into a rewarding career in IT.
Responsibilities
- Diagnose and resolve hardware/software issues for end-users across Windows/Mac environments
- Install, configure, and maintain network infrastructure including routers, switches, and firewalls
- Manage Active Directory accounts, group policies, and user permissions
- Document IT procedures and create knowledge base articles
- Provide Level 1 technical support via phone, email, and remote tools
- Assist with cybersecurity protocols and data backup systems
- Collaborate with senior engineers on complex troubleshooting projects
Qualifications
- Associate's degree in IT or related field OR equivalent technical certifications (CompTIA A+, Network+)
- Basic understanding of networking concepts (TCP/IP, DNS, DHCP)
- Familiarity with Windows OS and common business applications
- Strong problem-solving skills with attention to detail
- Excellent written and verbal communication abilities
- Customer service mindset with patience and empathy
- Ability to learn quickly in fast-paced environments
- Valid driver's license for occasional on-site visits