Job Description
Immediate Opening for IT Support Specialist in Fort Worth! Join our dynamic team at NexusTech Solutions and become the backbone of our technical infrastructure. We're seeking a passionate IT Support professional to resolve complex issues, maintain system integrity, and deliver exceptional user experiences. This is your chance to make an immediate impact in a fast-paced environment with growth opportunities.
Our ideal candidate thrives in high-pressure situations, possesses deep technical expertise, and shares our commitment to innovation. If you're ready to tackle challenges head-on and advance your career in IT, apply today!
Responsibilities
- Provide Tier 2/3 technical support for hardware, software, and network systems
- Diagnose and resolve complex IT issues with minimal supervision
- Manage Active Directory, Office 365, and cloud infrastructure
- Deploy and maintain security protocols to protect company assets
- Train end-users on best practices and system usage
- Document technical procedures and update knowledge base
- Collaborate with cross-functional teams on IT projects
Qualifications
- 3+ years of IT support experience in Windows/Linux environments
- CompTIA A+, Network+, or Security+ certification required
- Proficiency in Azure, AWS, or cloud platforms
- Strong scripting skills (PowerShell/Bash)
- Excellent problem-solving and communication abilities
- Experience with ticketing systems (ServiceNow/Jira)
- Ability to work flexible hours including occasional on-call duties