Job Description
Launch your IT career tomorrow with our exclusive IT Support Trainee program in Tucson, AZ! No experience required – we provide hands-on training to transform you into a tech professional. Join our dynamic team where you'll gain real-world experience in network administration, hardware troubleshooting, and cybersecurity fundamentals. Enjoy competitive pay, full benefits, and a clear growth path to senior roles. Apply today and start your journey in just 24 hours!
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Install, configure, and maintain desktop/laptop systems
- Document IT processes and maintain accurate service logs
- Assist with cybersecurity best practices and system updates
- Collaborate with senior engineers on complex technical challenges
- Train users on new technologies and company systems
Qualifications
- High school diploma or equivalent; technical certification preferred
- Basic knowledge of Windows/macOS operating systems
- Strong problem-solving and communication skills
- Ability to lift 30 lbs and work in varied environments
- Valid driver's license and reliable transportation
- Passion for technology and willingness to learn continuously
- Ability to work flexible shifts including occasional weekends