Job Description
Launch your IT career with our comprehensive trainee program! We provide all necessary equipment including laptops, diagnostic tools, and software licenses. Join our dynamic team in Stockton and gain hands-on experience in enterprise IT infrastructure while receiving mentorship from industry experts. This role offers structured training in network administration, system troubleshooting, and cybersecurity fundamentals.
Responsibilities
- Install, configure, and maintain hardware and software systems
- Provide tier-1 technical support to internal staff via phone and ticketing systems
- Document IT processes and create knowledge base articles
- Assist with network monitoring and security protocols
- Participate in cross-departmental IT projects
- Train on industry-standard tools like Cisco Packet Tracer and Microsoft SCCM
Qualifications
- High school diploma or equivalent; A+/Network+ preferred
- Basic knowledge of Windows/macOS/Linux operating systems
- Strong problem-solving and communication skills
- Ability to lift 20lbs for equipment handling
- Valid driver's license for occasional site visits
- Pass background check and drug screening
- Enthusiasm for continuous learning in emerging technologies