Job Description
Join our dynamic team as a Part-Time IT Support Trainee and kickstart your career in technology! At TechSolutions Inc., we provide hands-on training and mentorship to develop future IT professionals. This role offers flexible hours while you gain real-world experience in enterprise environments. Enjoy competitive compensation, growth opportunities, and a collaborative culture that values innovation and continuous learning.
Responsibilities
- Provide Tier 1 technical support for hardware/software issues
- Assist with network diagnostics and troubleshooting
- Install and configure workstations and peripherals
- Document IT processes and maintain knowledge base
- Collaborate with senior engineers on complex projects
- Support user onboarding and security protocols
- Participate in cross-departmental tech initiatives
Qualifications
- High school diploma or equivalent (college preferred)
- Basic knowledge of Windows OS and networking fundamentals
- Strong problem-solving and customer service skills
- Ability to work independently and in team settings
- CompTIA A+ certification (or willingness to pursue)
- Valid Missouri driver's license (for occasional site visits)
- Excellent written and verbal communication