Job Description
Join our dynamic team as a Part-Time IT Support Trainee and kickstart your career in technology! We're seeking motivated individuals passionate about learning and providing exceptional technical support. This hands-on role offers comprehensive training in network administration, hardware troubleshooting, and software solutions, perfect for those eager to grow in the IT field. Enjoy flexible hours, collaborative environment, and direct mentorship from industry experts. If you're ready to transform your technical curiosity into professional expertise, apply today!
Responsibilities
- Provide tier-1 technical support for hardware/software issues via phone and in-person
- Assist with network setup, configuration, and basic maintenance
- Document and resolve help desk tickets using ticketing systems
- Install, configure, and troubleshoot desktop/laptop systems
- Collaborate with senior technicians on complex problem resolution
- Conduct user training on IT systems and best practices
- Maintain accurate inventory of IT assets and supplies
Qualifications
- High school diploma or equivalent (college coursework in IT preferred)
- Basic understanding of operating systems (Windows, macOS)
- Strong problem-solving and analytical abilities
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Customer service mindset with patience and adaptability
- Valid driver's license and reliable transportation
- CompTIA A+ certification (or willingness to obtain)