Job Description
Join TechSolutions Inc. as a Part-Time IT Support Trainee and kickstart your career in technology! We're seeking motivated individuals passionate about IT to provide exceptional technical support to our clients. This hands-on role offers comprehensive training and mentorship to develop your troubleshooting, networking, and system administration skills. Perfect for students or career-changers seeking flexible hours while building valuable expertise in a dynamic environment.
Responsibilities
- Diagnose and resolve hardware/software issues for end-users
- Install, configure, and maintain computer systems and networks
- Provide remote and on-site technical assistance
- Create and maintain documentation for IT procedures
- Collaborate with senior technicians on complex issues
- Assist with cybersecurity best practices implementation
- Support cloud services and mobile device management
Qualifications
- High school diploma or equivalent (degree preferred)
- Basic knowledge of Windows/macOS operating systems
- Strong problem-solving and communication skills
- Ability to work independently and in teams
- Customer service mindset with patience and empathy
- Willingness to learn new technologies quickly
- CompTIA A+ certification (or willingness to obtain)