Job Description
Join our dynamic team as a Part-Time IT Support Trainee and kickstart your career in technology! We're seeking motivated individuals passionate about IT to provide exceptional technical support to our clients. This hands-on role offers comprehensive training in hardware troubleshooting, software diagnostics, and network fundamentals. Enjoy flexible hours while gaining real-world experience in a supportive environment.
Responsibilities
- Diagnose and resolve hardware/software issues for end-users
- Install and configure computer systems, peripherals, and software
- Document technical issues and solutions in ticketing systems
- Assist with network maintenance and security protocols
- Train users on company IT systems and best practices
- Collaborate with senior technicians on complex problems
- Maintain inventory of IT assets and equipment
Qualifications
- High school diploma or equivalent; technical certification preferred
- Basic knowledge of Windows OS and Microsoft Office Suite
- Strong problem-solving and customer service skills
- Ability to lift 25 lbs and work with computer components
- Valid driver's license and reliable transportation
- Flexible availability including weekends (10-20 hrs/week)
- Pass background check and drug screening
- CompTIA A+ certification is a plus