Job Description
Join our dynamic team as a Part-Time IT Support Trainee and kickstart your career in technology! At TechSolutions Inc., we're committed to nurturing talent through hands-on experience and mentorship. This entry-level role offers flexible hours (20-25 hrs/week) and a collaborative environment where you'll learn to troubleshoot hardware/software issues, manage user accounts, and implement cybersecurity best practices. Perfect for students or career changers passionate about IT!
Responsibilities
- Diagnose and resolve hardware/software issues for end-users
- Install, configure, and maintain desktop/laptop systems
- Assist with network administration and security protocols
- Document IT procedures and incident reports
- Support cloud-based applications (Office 365, G-Suite)
- Collaborate with senior staff on system upgrades
- Provide remote and on-site technical assistance
Qualifications
- High school diploma or equivalent; pursuing IT certification preferred
- Basic knowledge of Windows/macOS and networking concepts
- Strong problem-solving and communication skills
- Ability to work independently and in a team
- Customer service experience a plus
- Valid California driver's license (for occasional site visits)
- Must pass background check and drug screening