Job Description
Join our dynamic team as a Part-Time IT Support Trainee and kickstart your career in technology! We're seeking motivated individuals passionate about IT to provide exceptional technical support while learning from industry experts. This hands-on role offers flexible hours and comprehensive training programs designed to accelerate your growth in the IT field.
Why Join Us?
- Industry-leading mentorship and certification pathways
- Modern tech environment with cutting-edge tools
- Competitive compensation with performance bonuses
- Clear career advancement opportunities
Responsibilities
- Diagnose and resolve hardware/software issues across desktop/laptop systems
- Install, configure, and maintain network infrastructure componentsProvide Tier-1 user support via ticketing systems and direct assistance
- Document technical procedures and maintain accurate knowledge bases
- Collaborate with senior technicians on complex system deployments
- Conduct routine system audits and security updates
- Train end-users on new software implementations
Qualifications
- High school diploma or equivalent (college coursework preferred)
- Basic understanding of Windows/macOS operating systems
- Familiarity with networking concepts (TCP/IP, DNS)
- Strong problem-solving and communication skills
- Ability to lift 30 lbs and work in varied environments
- CompTIA A+ certification (or willingness to obtain within 6 months)
- Valid driver's license and reliable transportation