Job Description
Join TechNova Solutions as a Part-Time IT Support Trainee and launch your career in technology! We're seeking motivated individuals passionate about IT support to join our dynamic team in Newark, NJ. This hands-on role offers comprehensive training in hardware troubleshooting, software installation, and network administration. Perfect for students, career changers, or those seeking flexible work arrangements. Enjoy competitive pay, flexible scheduling, and mentorship from industry experts. Apply today and start your journey toward becoming a certified IT professional!
Responsibilities
- Diagnose and resolve hardware/software issues for end-users
- Install, configure, and maintain computer systems and networks
- Provide remote and on-site technical support to staff
- Document technical issues and solutions in ticketing systems
- Assist with cybersecurity best practices implementation
- Train users on new software and IT protocols
- Collaborate with senior IT team on infrastructure projects
Qualifications
- High school diploma or equivalent (college students welcome)
- Basic knowledge of Windows/macOS operating systems
- Strong problem-solving and communication skills
- Ability to lift 30 lbs for equipment handling
- Customer service experience preferred
- CompTIA A+ certification a plus
- Valid driver's license for occasional site visits
- Available 20-25 hours/week (flexible scheduling)