Job Description
Join our dynamic IT team as a Network Technician in Baltimore, MD! We're seeking a skilled professional to maintain and optimize our network infrastructure, ensuring seamless connectivity for 500+ employees. This direct hire role offers growth opportunities, competitive benefits, and the chance to work with cutting-edge technologies in a collaborative environment.
Responsibilities
- Install, configure, and maintain LAN/WAN infrastructure including routers, switches, and firewalls
- Monitor network performance using tools like SolarWinds and Cisco Prime
- Diagnose and resolve network outages with SLA-driven response times
- Implement security protocols and conduct vulnerability assessments
- Document network changes and maintain accurate topology diagrams
- Support VoIP systems and wireless network optimization
- Collaborate with cloud services (AWS/Azure) for hybrid solutions
Qualifications
- 3+ years of hands-on network administration experience
- CCNA or CompTIA Network+ certification required
- Proficiency in Cisco, Juniper, and Fortinet hardware
- Strong knowledge of TCP/IP, DNS, DHCP, and VPN technologies
- Experience with network automation tools (Ansible, Python)
- Bachelor's degree in IT or related field preferred
- Excellent troubleshooting skills and customer service focus