Job Description
Join our dynamic IT team in Greensboro, NC as a Network Technician and become the backbone of our digital infrastructure. We're seeking a passionate professional to maintain, optimize, and secure our network systems while delivering exceptional technical support to 200+ users. Enjoy a collaborative environment with cutting-edge technology and growth opportunities. Why join us? Competitive salary, comprehensive benefits package, and a commitment to professional development.
Responsibilities
- Install, configure, and maintain LAN/WAN hardware including routers, switches, and firewalls
- Monitor network performance using tools like SolarWinds and Nagios
- Troubleshoot network outages and security incidents within SLA timelines
- Implement network security protocols (VPN, ACLs, IDS/IPS)
- Document network topology and update system diagrams
- Collaborate with cloud teams on hybrid infrastructure solutions
- Provide Tier 2/3 support for VoIP and wireless systems
Qualifications
- 3+ years of enterprise network administration experience
- CCNA or CompTIA Network+ certification required
- Proficiency in Cisco/Juniper hardware and VMware environments
- Strong knowledge of TCP/IP, DNS, DHCP, and routing protocols
- Experience with network monitoring tools (SolarWinds preferred)
- Ability to work flexible hours including occasional on-call rotation
- Bachelor's degree in Computer Science or related field