Job Description
Join our dynamic team as a Network Technician in Durham, NC! We're seeking a skilled professional to maintain, troubleshoot, and optimize our IT infrastructure. You'll work in a collaborative environment supporting critical network systems while growing your career with cutting-edge technology. Enjoy competitive benefits, professional development opportunities, and the chance to make a tangible impact on our organization's success. Apply today to become part of our innovative tech family!
Responsibilities
- Install, configure, and maintain network hardware including routers, switches, and firewalls
- Monitor network performance and proactively resolve connectivity issues
- Implement security protocols to protect against cyber threats
- Document network configurations and maintain accurate technical documentation
- Collaborate with cross-functional teams to support system integration projects
- Provide Tier-2/3 technical support for network-related user issues
- Conduct regular network audits and performance optimization
Qualifications
- Associate's degree in IT or related field (Bachelor's preferred)
- 3+ years of experience in network administration and support
- CompTIA Network+ or Cisco CCNA certification required
- Proficiency with network monitoring tools (e.g., SolarWinds, Wireshark)
- Strong knowledge of TCP/IP, DNS, DHCP, and VPN technologies
- Experience with cloud networking (AWS/Azure) and SD-WAN solutions
- Excellent troubleshooting and communication skills
- Ability to work flexible hours including occasional on-call rotations