Job Description
Launch your IT career with our premier IT Support Trainee program in Bakersfield! We're seeking motivated individuals passionate about technology to join our dynamic team. Receive a $5,000 sign-on bonus upon successful completion of training and full-time employment. Our comprehensive 6-month program combines hands-on experience with industry certifications, preparing you for a long-term career in IT support. Work alongside seasoned professionals in a collaborative environment where your growth is our priority.
Why join TechForward Solutions? We offer competitive benefits, flexible work arrangements, and a clear career progression path. Our Bakersfield office is a hub for innovation, serving diverse industries including healthcare, manufacturing, and education. Don't miss this opportunity to build a future-proof career in one of California's most vibrant tech communities.
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Install, configure, and maintain desktop/laptop systems and peripherals
- Assist with user account management and access control systems
- Document technical procedures and create knowledge base articles
- Collaborate with senior engineers on complex troubleshooting projects
- Participate in system monitoring and maintenance activities
- Complete industry certification training (CompTIA A+, Microsoft 365)
Qualifications
- High school diploma or equivalent; relevant certifications or degree preferred
- Basic understanding of Windows OS, networking concepts, and hardware components
- Strong problem-solving abilities with excellent communication skills
- Ability to work independently and as part of a team in fast-paced environments
- Customer service mindset with patience and empathy for end-users
- Willingness to learn new technologies and adapt to evolving systems
- Valid California driver's license and reliable transportation