Job Description
Launch your tech career with our comprehensive paid IT Support Trainee program in Memphis! We're seeking motivated individuals passionate about technology to join our dynamic team. No prior experience required – we provide hands-on training in hardware, networking, and cybersecurity fundamentals. Enjoy competitive compensation, mentorship from industry experts, and a clear path to becoming a certified IT professional. Transform your curiosity into expertise while supporting our cutting-edge digital infrastructure.
Responsibilities
- Install, configure, and troubleshoot hardware/software systems
- Provide Tier 1 technical support to internal/external clients
- Document incidents and solutions using ticketing systems
- Participate in training modules covering Windows/Linux/Networks
- Assist with security protocols and data protection measures
- Collaborate with senior engineers on complex projects
- Maintain accurate asset inventory and system documentation
Qualifications
- High school diploma or equivalent (degree preferred)
- Basic computer literacy and problem-solving aptitude
- Strong communication and customer service skills
- Ability to learn technical concepts quickly
- Valid driver's license (for occasional site visits)
- Passion for technology and continuous learning
- Must be able to lift 20 lbs for equipment handling
- Background check and drug screen required