Job Description
Launch your IT career with InnovateTech Solutions! We're seeking motivated IT Support Trainees in Fort Wayne, IN to join our dynamic team. Enjoy a competitive salary, comprehensive training program, and a $2,000 sign-on bonus to kickstart your journey. You'll gain hands-on experience in network administration, cybersecurity, and system maintenance while working alongside industry experts. Perfect for recent graduates or career changers passionate about technology!
Responsibilities
- Provide Tier 1 technical support via phone, email, and in-person
- Install, configure, and troubleshoot hardware/software systems
- Monitor network performance and security protocols
- Document technical issues and resolutions in ITSM systems
- Collaborate with senior engineers on complex infrastructure projects
- Participate in ongoing training to master emerging technologies
Qualifications
- High school diploma or equivalent (A+/Network+ certifications preferred)
- Basic knowledge of Windows/Linux operating systems
- Strong problem-solving and communication skills
- Ability to lift 20lbs and work in server environments
- Valid driver's license for occasional site visits
- Pass background check and drug screen