Job Description
Are you an aspiring IT professional looking to kickstart your career? Atlantic IT Services is seeking a dedicated IT Support Trainee to join our dynamic team in Virginia Beach, VA.
As a Trainee, you will receive hands-on training from industry experts while supporting our internal staff with day-to-day technical challenges. This is a fantastic opportunity to gain real-world experience in a fast-paced environment.
Why Join Us?
- Comprehensive mentorship and training programs.
- Hands-on experience with enterprise hardware and software.
- Opportunity for full-time employment upon successful completion of the program.
Don't miss your chance to grow your technical skills in a supportive environment. Apply today!
Responsibilities
- Diagnose and troubleshoot hardware and software issues for end-users.
- Provide technical support via phone, email, and in-person.
- Assist with the deployment, configuration, and maintenance of workstations and peripherals.
- Monitor system performance and report technical anomalies.
- Manage IT inventory and asset tracking.
- Document technical procedures and create user guides.
Qualifications
- Bachelor’s degree in Computer Science, IT, or a related field (or equivalent work experience).
- Basic understanding of Windows, macOS, and Linux operating systems.
- Familiarity with networking concepts (LAN, WAN, Wi-Fi).
- Strong analytical and problem-solving skills.
- Excellent written and verbal communication abilities.
- Ability to work part-time hours (e.g., evenings or weekends) as needed.