Job Description
Are you ready to launch your career in technology?
ApexTech Solutions is seeking motivated individuals to join our team as IT Support Trainees. If you have a passion for solving problems and a drive to learn, we provide the comprehensive training you need to succeed. This is your chance to enter the IT industry with a company that values growth and innovation.
Why Apply?
- Immediate Start: Begin your journey tomorrow.
- Zero Experience Needed: We provide full training on hardware, networking, and software.
- Career Growth: Clear pathways to Senior IT Specialist and System Administrator roles.
- Modern Environment: Work with cutting-edge technology in Tulsa's growing tech hub.
Don't wait for the perfect opportunity—build it today. Apply now to secure your spot in our IT Support Trainee program.
Responsibilities
- Provide Tier 1 technical support to internal employees via phone, email, and in-person.
- Diagnose and resolve hardware and software issues for desktops, laptops, and peripherals.
- Assist in the installation, configuration, and maintenance of local area networks (LAN) and wide area networks (WAN).
- Document all technical issues, resolutions, and processes in the ticketing system.
- Collaborate with senior IT staff to learn advanced troubleshooting techniques and security protocols.
- Conduct routine system checks and perform preventative maintenance on equipment.
Qualifications
- High school diploma or GED is required.
- Basic understanding of computer hardware components and operating systems (Windows/macOS).
- Strong customer service skills with the ability to communicate complex technical concepts clearly.
- Eagerness to learn new technologies and adapt to a fast-paced, dynamic environment.
- Valid driver's license and willingness to travel within the Tulsa area if required.
- Problem-solving mindset with a focus on detail and accuracy.