Job Description
Join Tulsa Tech Innovations and jumpstart your IT career tomorrow! We're seeking motivated IT Support Trainees to learn cutting-edge systems while supporting our dynamic team. Enjoy hands-on training, competitive benefits, and a clear path to becoming a certified IT professional. Our collaborative culture values growth, innovation, and work-life balance. Apply today and transform your passion for technology into a rewarding career!
Responsibilities
- Diagnose and resolve hardware/software issues for internal users
- Install, configure, and maintain desktop/laptop systems
- Provide exceptional customer support via ticketing systems and in-person
- Document technical procedures and troubleshooting steps
- Assist with network security protocols and system updates
- Collaborate with senior IT staff on complex infrastructure projects
- Participate in continuous training for emerging technologies
Qualifications
- High school diploma or equivalent required; Associate's degree preferred
- Basic knowledge of Windows OS, networking, and security concepts
- Strong problem-solving skills with attention to detail
- Excellent written and verbal communication abilities
- Customer service experience with conflict resolution skills
- Ability to work independently and in team environments
- Willingness to earn CompTIA A+ certification within 6 months
- Valid driver's license and reliable transportation