Job Description
Launch your IT career tomorrow with TechForward Solutions! We're seeking passionate IT Support Trainees in St. Louis to join our dynamic team. No prior experience required – we provide comprehensive hands-on training to transform you into a certified IT professional. Enjoy competitive pay, flexible schedules, and a clear growth path to senior roles. Apply today and start your journey toward a rewarding tech career!
Responsibilities
- Provide first-level technical support for hardware/software issues via phone, email, and in-person
- Install, configure, and troubleshoot desktop/laptop systems and peripherals
- Assist with network connectivity and security protocols
- Document support tickets and maintain knowledge base articles
- Collaborate with senior technicians on complex system upgrades
- Participate in cross-departmental IT initiatives and training sessions
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic familiarity with Windows/macOS operating systems
- Strong problem-solving and communication skills
- Ability to lift 25 lbs and work in various office environments
- Valid driver's license and reliable transportation
- CompTIA A+ certification (or willingness to obtain within 90 days)