Job Description
Launch your IT career tomorrow with our immersive trainee program! TechSolutions Pro is seeking motivated IT Support Trainees in Lubbock, TX to join our dynamic team. No experience necessary – we provide comprehensive training and mentorship to transform you into a certified IT professional. Enjoy competitive pay, benefits, and a clear path to advancement. Apply today and start your journey toward a rewarding tech career!
Responsibilities
- Provide Tier 1 technical support for hardware, software, and network issues
- Install, configure, and maintain desktop/laptop systems and peripherals
- Document technical issues and solutions in ticketing systems
- Collaborate with senior technicians to resolve complex problems
- Participate in ongoing training for Microsoft Azure and CompTIA certifications
- Assist with cybersecurity protocols and data protection measures
- Support office equipment including printers and AV systems
- Contribute to IT documentation and knowledge base articles
Qualifications
- High school diploma or equivalent (college preferred)
- Basic understanding of computer hardware/software concepts
- Strong problem-solving and communication skills
- Ability to work independently and in team environments
- Customer service-oriented mindset with patience and empathy
- Valid driver's license and reliable transportation
- Pass background check and drug screening
- Must be available to start within 48 hours of offer