Job Description
Are you ready to launch your career in Information Technology?
We are seeking a motivated Part-Time IT Support Trainee to join our dynamic team in Newark, NJ. In this role, you will gain hands-on experience in a fast-paced environment while receiving top-tier mentorship from industry experts. We are looking for individuals who are eager to learn, troubleshoot technical issues, and provide exceptional support to our diverse client base.
Why Join Us?
- Professional Growth: Accelerate your career with our structured training program.
- Flexible Hours: Part-time schedule designed to fit your lifestyle.
- Modern Technology: Work with the latest tools and hardware.
- Competitive Pay: Earn a competitive hourly rate while you learn.
Responsibilities
- Troubleshoot & Repair: Diagnose and resolve hardware and software issues for end-users in a timely manner.
- Technical Support: Assist with network connectivity problems, printer setup, and software installation (Office 365, etc.).
- Documentation: Maintain accurate records of incidents, resolutions, and technical procedures.
- User Assistance: Provide friendly and patient guidance to employees regarding IT systems and policies.
- Asset Management: Help inventory, tag, and track IT equipment within the office.
- System Maintenance: Assist senior technicians with routine system updates and patch management.
Qualifications
- Education: Currently enrolled in or recently graduated with an Associate’s Degree in Computer Science, IT, or a related field.
- Technical Knowledge: Basic understanding of computer hardware components, operating systems (Windows/Linux), and networking concepts.
- Soft Skills: Excellent communication skills and a customer-centric approach to service.
- Availability: Must be available for at least 20 hours per week, including some evenings or weekends.
- Problem Solving: Strong analytical thinking and ability to follow troubleshooting protocols.
- Driver's License: A valid driver's license is a plus for occasional site visits.