Job Description
Launch your IT career with Nevada Tech Solutions! We're seeking motivated IT Support Trainees to join our Las Vegas team immediately. This accelerated 6-month program combines hands-on training with real-world experience, preparing you for full-time roles in network administration, system troubleshooting, and cybersecurity fundamentals. Our award-winning mentorship program offers personalized coaching, industry certifications (CompTIA A+, Google IT Support), and guaranteed career advancement upon completion. Enjoy modern benefits including flexible schedules, tuition reimbursement, and a collaborative startup culture in the heart of the Las Vegas tech corridor.
Responsibilities
- Diagnose and resolve hardware/software issues across Windows/macOS environments
- Deploy and configure workstations, printers, and network infrastructure
- Provide Tier 1 support via phone, email, and in-person assistance
- Document technical procedures and maintain asset management databases
- Collaborate with senior engineers on cloud migration projects (AWS/Azure)
- Participate in security audits and vulnerability assessments
- Train end-users on new software implementations and best practices
Qualifications
- High school diploma or equivalent (college preferred)
- Basic computer literacy and troubleshooting aptitude
- Strong problem-solving and communication skills
- Ability to lift 30 lbs and work in server environments
- Valid driver's license and reliable transportation
- CompTIA A+ certification (or willingness to obtain within 90 days)
- Experience with Service Desk software (Zendesk/Jira) a plus
- Passion for technology and continuous learning