Job Description
Launch your IT career with TechSolutions Pro! We're seeking motivated IT Support Trainees in Chula Vista, CA, offering a competitive salary plus a $2,500 sign-on bonus for immediate hires. Our immersive 6-month training program combines classroom instruction with hands-on experience in enterprise environments. You'll gain expertise in network administration, cybersecurity protocols, and helpdesk operations while working alongside industry-certified mentors. Join our innovative team committed to professional growth and technological excellence.
Responsibilities
- Provide tier-1 technical support for hardware/software issues via phone, email, and chat
- Deploy and configure desktop/laptop systems using enterprise imaging tools
- Document IT procedures and maintain accurate knowledge base articles
- Collaborate with senior engineers on network infrastructure projects
- Monitor system security and report vulnerabilities
- Participate in cross-departmental IT initiatives
- Complete weekly training modules and skill assessments
Qualifications
- High school diploma or equivalent (Bachelor's preferred)
- Basic understanding of Windows/macOS operating systems
- CompTIA A+ certification or willingness to obtain within 90 days
- Strong problem-solving and communication skills
- Ability to lift 25 lbs and work in server environments
- Valid California driver's license
- Pass background check and pre-employment screening
- Experience with remote support tools (e.g., TeamViewer, LogMeIn)