Job Description
Launch your IT career with our comprehensive trainee program designed for aspiring tech professionals. Join our dynamic team in Lubbock, TX and gain hands-on experience in enterprise-level IT support while receiving mentorship from industry experts. This role offers structured training, career advancement opportunities, and a competitive compensation package including a generous sign-on bonus.
Responsibilities
- Provide tier-1 technical support for hardware, software, and network issues
- Install, configure, and maintain desktop systems and peripherals
- Document technical procedures and maintain accurate service logs
- Collaborate with senior engineers to resolve complex system issues
- Participate in cross-departmental IT projects
- Implement cybersecurity best practices and data protection protocols
Qualifications
- Associate's degree in IT or related field OR equivalent experience
- CompTIA A+ certification (preferred, not required)
- Basic understanding of Windows/Linux operating systems
- Strong problem-solving and communication skills
- Ability to work in a fast-paced team environment
- Valid Texas driver's license (for occasional site visits)