Job Description
Launch Your Career in IT with Paid Training
LexTech Solutions is seeking ambitious individuals to join our IT Support Trainee program. We offer a comprehensive paid training curriculum designed to transform motivated candidates into certified IT professionals. If you are looking for a career in technology without the burden of student loans and want to work in the heart of Kentucky, apply today.
Why Join Us?
- Paid Training: No experience required; we teach you everything you need to know.
- Career Growth: Fast-track to a full-time IT Specialist role upon completion.
- Modern Environment: Work with cutting-edge technology in a collaborative office.
Responsibilities
- Assist in diagnosing and resolving hardware and software technical issues for end-users.
- Install, configure, and maintain computer systems, printers, and network devices.
- Respond to help desk tickets and provide timely, professional customer support.
- Document technical issues and resolutions in the ticketing system.
- Collaborate with senior IT staff to learn best practices in network security and maintenance.
- Conduct training sessions for junior staff or clients on new software updates.
Qualifications
- High School Diploma or GED required; Associate's degree in IT or Computer Science is a plus.
- Basic understanding of Windows operating systems and Microsoft Office Suite.
- Strong problem-solving skills and a logical approach to troubleshooting.
- Excellent written and verbal communication skills.
- Ability to work well in a team environment and adapt to changing priorities.
- Willingness to obtain relevant IT certifications (we support this).