Job Description
Launch your career in technology with our comprehensive paid IT Support Trainee program! TechSolutions Inc. is seeking motivated individuals in Saint Paul, MN to join our dynamic team. This 12-week paid training program combines classroom instruction and hands-on experience to prepare you for a full-time IT Support Specialist role. Learn cutting-edge technologies, network troubleshooting, and customer service excellence while earning a competitive salary. No prior experience required – we provide all necessary training and certifications. Join over 200 successful graduates who have transformed their careers with our program!
Responsibilities
- Assist users with hardware/software troubleshooting via phone, email, and in-person support
- Install, configure, and maintain desktop/laptop systems and peripherals
- Document technical issues and resolutions in ticketing systems
- Collaborate with senior engineers on network security protocols
- Participate in rotating on-call support duties
- Complete vendor certification training modules
- Conduct system health checks and preventive maintenance
Qualifications
- High school diploma or equivalent (college preferred)
- Basic computer literacy and internet navigation skills
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication skills
- Ability to work independently and in team environments
- Valid driver's license and reliable transportation
- Willingness to obtain CompTIA A+ certification during training