Job Description
Launch your IT career with Louisiana Tech Solutions! We're seeking motivated IT Support Trainees in Baton Rouge with zero experience required. Our comprehensive 6-month training program combines hands-on mentorship with industry certifications to transform you into a skilled IT professional. Enjoy competitive pay, full benefits, and clear advancement pathways. Join our award-winning team and build a future in technology!
Responsibilities
- Assist users with hardware/software troubleshooting under guidance
- Manage help desk tickets and documentation
- Install/configure workstations and peripherals
- Learn network monitoring and security basics
- Participate in cross-departmental IT projects
- Document procedures and knowledge base articles
- Attend weekly training sessions and certification prep
Qualifications
- High school diploma or equivalent (degree preferred)
- Basic computer literacy and internet navigation skills
- Strong problem-solving abilities and attention to detail
- Excellent written and verbal communication
- Customer service mindset and patience
- Willingness to learn technical concepts quickly
- Reliable transportation and punctuality
- Passion for technology and continuous improvement