Job Description
Join our dynamic IT team as an IT Support Trainee and kickstart your career in technology! TechSolutions Inc. is seeking motivated individuals in Jacksonville, FL for an immediate hire position offering hands-on training and career growth opportunities. You'll gain real-world experience supporting enterprise systems while working alongside industry professionals. This role is perfect for tech enthusiasts ready to build foundational skills in a fast-paced environment.
Responsibilities
- Diagnose and resolve hardware/software issues for corporate users
- Install and configure workstations, printers, and network equipment
- Document technical issues and resolutions in ticketing systems
- Provide remote and on-site technical support across multiple departments
- Assist with cybersecurity protocols and data protection measures
- Collaborate with senior technicians on complex troubleshooting
- Participate in ongoing training for emerging technologies
Qualifications
- High school diploma or equivalent (technical certification preferred)
- Basic knowledge of Windows/Linux operating systems
- Familiarity with networking concepts (TCP/IP, DNS)
- Strong problem-solving and communication skills
- Ability to work flexible hours including occasional weekends
- Valid driver's license for local travel requirements
- CompTIA A+ certification (or willingness to obtain within 6 months)
- Pass background check and drug screening