Job Description
Launch your IT career with TechSolutions Inc. in El Paso! We're seeking motivated IT Support Trainees for immediate full-time positions. No experience necessary – we provide comprehensive training and mentorship to transform you into a skilled IT professional. Join our dynamic team in a city where innovation meets opportunity.
Responsibilities
- Diagnose and resolve hardware/software issues for corporate clients
- Install and configure network equipment and peripherals
- Provide exceptional customer support via phone, email, and remote access
- Document technical procedures and maintain accurate records
- Collaborate with senior technicians on complex system integrations
- Participate in ongoing training programs to enhance technical skills
- Support cybersecurity protocols and data protection initiatives
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic understanding of Windows/macOS operating systems
- Strong problem-solving and analytical abilities
- Excellent communication and interpersonal skills
- Ability to work independently and in team environments
- Willingness to obtain CompTIA A+ certification within 6 months
- Valid driver's license and reliable transportation
- Pass background check and drug screening