Job Description
Join our dynamic team as an IT Support Trainee and launch your career in technology! TechSolutions Inc. is seeking motivated individuals for an immediate full-time position in Tulsa. You'll gain hands-on experience with cutting-edge systems while supporting our clients' technology needs. Our comprehensive training program ensures rapid skill development in network administration, security protocols, and troubleshooting. Enjoy competitive benefits, mentorship from industry experts, and a clear path to advancement. Don't miss this opportunity to grow with a leader in IT services!
Responsibilities
- Provide Tier 1 technical support for hardware/software issues
- Install, configure, and maintain desktop/laptop systems
- Assist with network infrastructure monitoring and maintenance
- Document technical procedures and create knowledge base articles
- Collaborate with senior engineers on complex system deployments
- Participate in security audits and compliance initiatives
- Deliver user training on new technologies and best practices
Qualifications
- High school diploma or equivalent (A+/Network+ preferred)
- Basic understanding of Windows/macOS operating systems
- Strong problem-solving and communication skills
- Ability to lift 30lbs and work in various environments
- Valid Oklahoma driver's license for occasional site visits
- Pass background check and pre-employment drug screen
- Willingness to obtain CompTIA A+ within 6 months
- Experience with ticketing systems (ServiceNow/Jira) a plus