Job Description
Launch your IT career with an immediate hire opportunity at TechSolutions Inc.! We're seeking motivated IT Support Trainees to join our dynamic team in Tulsa, OK. No experience required – we provide comprehensive training to transform you into a tech professional. Enjoy competitive pay, growth opportunities, and a collaborative environment where innovation thrives. Apply today and start your journey in the high-demand IT field!
Responsibilities
- Provide first-level technical support for hardware/software issues
- Assist with system setups, configurations, and troubleshooting
- Document and track support tickets using ITSM tools
- Collaborate with senior technicians on complex solutions
- Participate in hands-on training programs for skill development
- Conduct user equipment audits and maintenance
- Deliver exceptional customer service with a positive attitude
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic knowledge of computer hardware and operating systems
- Strong problem-solving and communication skills
- Ability to learn technical concepts quickly
- Customer service mindset with patience and empathy
- Willingness to earn industry certifications
- Valid driver's license for occasional site visits