Job Description
Immediate Opening for IT Support Trainee in Stockton, CA! Join our dynamic team and kickstart your career in technology. We're seeking motivated individuals with a passion for problem-solving to provide essential IT support services. No prior experience required – we provide comprehensive training!
At TechSolutions Inc., we foster innovation and professional growth. This full-time position offers hands-on experience with network administration, hardware troubleshooting, and customer service excellence. If you're ready to build a rewarding career in IT, apply today!
Responsibilities
- Install, configure, and maintain hardware/software systems
- Diagnose and resolve technical issues via phone, email, and in-person
- Provide exceptional customer support to internal staff
- Document technical procedures and maintain inventory logs
- Collaborate with senior IT staff on complex projects
- Implement security protocols and system updates
- Train end-users on new technologies
Qualifications
- High school diploma or equivalent (college preferred)
- Basic knowledge of Windows/macOS operating systems
- Strong problem-solving and communication skills
- Ability to work in a fast-paced environment
- Customer service mindset with patience and empathy
- CompTIA A+ certification (or willingness to obtain)
- Valid California driver's license (for site visits)