Job Description
Launch your IT career with a high-paying trainee position in Bakersfield! TechSolutions Inc. offers an exclusive IT Support Trainee program designed for ambitious individuals seeking rapid career growth in technology. Join our innovative team and gain hands-on experience with cutting-edge systems while earning a competitive salary that exceeds industry standards. This accelerated 6-month program combines paid training with real-world exposure to enterprise-level infrastructure, security protocols, and user support operations. Our graduates consistently transition into full-time IT Specialist roles with salary increases up to 30%. Don't miss this opportunity to build a future-proof career in one of California's fastest-growing tech hubs.
Responsibilities
- Provide Tier 1/2 technical support for 200+ employees across Windows/macOS environments
- Deploy, configure, and troubleshoot hardware/software including network printers and cloud services
- Monitor and maintain cybersecurity protocols using SIEM tools and endpoint protection platforms
- Document incident tickets, resolutions, and knowledge base articles in ITSM systems
- Collaborate with senior engineers on infrastructure projects including server migrations and network expansions
- Participate in after-hours on-call rotation (1 week/month) for critical system support
Qualifications
- Associate degree in IT/Computer Science or equivalent certification (CompTIA A+, Network+)
- Basic knowledge of Active Directory, DNS, DHCP, and TCP/IP networking
- Experience with remote support tools (TeamViewer, AnyDesk) and helpdesk ticketing systems
- Strong problem-solving skills with ability to troubleshoot hardware/software issues
- Excellent communication abilities for technical documentation and user training
- CompTIA Security+ or willingness to obtain within 3 months
- Valid driver's license for occasional site visits