Job Description
Launch your IT career with TechSolutions Inc.! We're seeking a motivated IT Support Trainee to join our dynamic team in Los Angeles, CA. Enjoy flexible scheduling while gaining hands-on experience in enterprise IT environments. This role combines structured training with real-world problem-solving, making it ideal for recent graduates or career changers.
What We Offer:
- Flexible work hours to accommodate your lifestyle
- Comprehensive paid training program
- Career advancement opportunities
- Collaborative startup culture
- Modern tech stack exposure
Responsibilities
- Diagnose and resolve hardware/software issues across Windows/macOS environments
- Provide tier-1 technical support via phone, email, and chat
- Deploy and configure workstations, peripherals, and network devices
- Document support tickets using ITSM best practices
- Assist with cybersecurity protocols and data protection measures
- Collaborate with senior engineers on system optimization projects
- Participate in cross-functional IT initiatives
Qualifications
- High school diploma or equivalent; A+/Network+ certification preferred
- Basic understanding of networking concepts (TCP/IP, DNS, DHCP)
- Proficiency in troubleshooting OS and application issues
- Strong written/verbal communication skills
- Ability to work independently with minimal supervision
- Flexible schedule availability (including some weekends)
- Passion for continuous learning in emerging technologies