Job Description
Join our dynamic IT team as a Trainee with flexible scheduling options! Perfect for students or career changers seeking hands-on experience in enterprise IT environments. We offer comprehensive training programs and career growth opportunities in San Diego's thriving tech hub. Enjoy competitive pay, modern equipment, and a supportive culture focused on your professional development.
Responsibilities
- Diagnose and resolve hardware/software issues for 50+ daily user requests
- Install/configure workstations, printers, and network equipment
- Document technical procedures and create knowledge base articles
- Provide Tier 1 support via phone, chat, and remote assistance
- Collaborate with senior engineers on complex system upgrades
- Participate in IT security awareness training initiatives
Qualifications
- High school diploma or equivalent; college coursework in IT preferred
- Basic understanding of Windows/macOS operating systems
- Strong problem-solving and communication skills
- Ability to work independently with flexible scheduling needs
- CompTIA A+ or similar certification is a plus
- Valid California driver's license for occasional on-site visits